Managed IT Services

Efficiency perfected. Excellence delivered.
Managed IT services your business deserves.

Managed IT Services
Dynamic Managed IT Services

Harness the Capabilities of Dynamic Managed IT Services

Your business deserves more than mediocre IT support. For growing businesses, the increasing complexity of managing business IT can be overwhelming. That’s why you need an IT partner that grows with you, and supports every avenue of your IT infrastructure.

IT Support Services

With customer-specific pod-based support, on-site and remote support, and expertise available in every Australian state, you can have the specialised support you deserve – whenever and wherever you need it.

IT Support Services

Managed Cloud Services

Run the right Managed Cloud solution for your needs. Our integrated Cloud infrastructure, IT support services and Cybersecurity mean your complete IT environment is expertly managed.

Managed Cloud Services

End User Computing

From essential hardware to advanced software solutions, we can manage every aspect of your end user computing – ensuring your workforce has the technology solutions they need to succeed.

End User Computing

Unified Communications

Merge your messaging, voice, and conferencing capabilities using a variety of Unified Communications solutions that enhance collaboration – whether you have twenty staff or thousands of employees.

Unified Communications

Connectivity

Maximise efficiency and minimise downtime with enterprise-grade managed network and business connectivity services. We ensure your business stays connected when it matters most.

Connectivity

Credible, Reliable, and Personal

Experience the First Focus Difference

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Proactive IT Support

Our approach to IT support focuses on fixing problems before they arise, thus keeping IT noise low and critical business operations running smoothly.

Nation-Wide Reach

With a presence in every Australian state, we provide unrivalled access to an extraordinary team of IT specialists – no matter where you are.

Extended Hours as Standard

Our follow-the-sun model means your early-bird and night-owl operations can receive ongoing support whenever they need it.

Dedicated Technical Account Manager

Your dedicated Technical Account Manager is your strategic ally in navigating the IT solutions, support, and projects your business needs.

Onshore or Offshore Service Desk

Customise your IT support experience by selecting from our exclusive on-shore or premium off-shore service desk solutions.

Extensive Field Coverage

We can deliver complex multi-site projects and deliver comprehensive assistance to multi-branch organisations.

Support Designed For You

Always-on Managed IT Support

Technology never takes a break, and neither do we. With customer-specific pod-based help desks, on-site and remote support, and expertise available in every Australian state, you can have the specialised support you deserve right at your fingertips – whenever and wherever you need it.

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Managed IT Services
IT Support Services

Meet first Focus

Benefits of
Managed IT Services


24/7 Service Desk

Permanent Onsite Support

On-shore or Off-Shore Service Desk

Scheduled Onsite Support

Proactive Monitoring & Maintenance

Go beyond the datacentre

Managed Cloud Services

Run the right Managed Cloud solution for your needs. Our history as a leading Managed Service Provider, providing complete end-to-end solutions, means we know how to balance your IT investment and technology requirements. When choosing a Managed Cloud platform, we care about delivering real-world outcomes with the best solution for you.

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Managed IT Services
Managed IT Services
Get freedom and security 

End-User Computing

Get Freedom and Security with Managed End-user Devices. Make your life easier when managing the needs of your people. Today’s IT environment means giving staff the freedom to work anywhere, on a range of devices. While also maintaining control over how those devices are managed. We can help you achieve both aims and reduce your administration burden.

End-User Computing

Collaboration begins with

Unified Communications

Technology never takes a break, and neither do we. With customer-specific pod-based help desks, on-site and remote support, and expertise available in every Australian state, you can have the specialised support you deserve right at your fingertips – whenever and wherever you need it.

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Managed IT Services
Managed IT Services
Reliable and efficient

Connectivity

Experience reliable and efficient business connectivity solutions. By blending expertise and innovation, we not only assist in guiding you towards the best network solutions, but are also your round-the-clock support system, prepared to get you back online at a moment’s notice.

Connectivity