Secure. Governed. AI-Ready.

Managed SharePoint Services

Your SharePoint environment is the foundation of your digital workplace. First Focus’ Managed SharePoint Services protect and optimise your Microsoft 365 data across SharePoint, Teams, OneDrive, and Exchange ensuring compliance, visibility, and readiness for AI-driven collaboration.

turn your SharePoint into your smartest business asset

Managed SharePoint
Managed SharePoint

Why SharePoint Management Matters

SharePoint has evolved far beyond document storage. It’s now the data engine powering human AND robotic workforces, introducing a new era of compliance challenges that we need to prepare for..

First Focus’ Managed SharePoint Services deliver:

  • Continuous compliance and data governance oversight
  • Operational monitoring and risk reporting across your Microsoft 365 tenancy
  • AI-readiness enablement to prepare for Copilot, ChatGPT, and automation tools
  • Streamlined SharePoint support and administration
  • Tailored training programs for admins and end users

Stay compliant with the privacy act and data governance

Strengthen Privacy, Security, and Governance

With Australia’s Privacy Act aligning closer to GDPR, organisations must tighten control over how information is stored and shared.
We help you protect sensitive data and ensure ongoing compliance with modern governance frameworks.


Identify and classify sensitive information (PII & financial data)

Detect oversharing and external exposure in real time

Automate ongoing compliance monitoring and reporting

The result is a SharePoint environment that not only meets privacy standards but actively supports your security posture.

Three Tiers of Service

Managed SharePoint Service Plans

Our tiered approach lets you choose the right level of protection and enablement to meet your organisation’s goals.


Guard - Governance Foundations

Our basic plan

Elevate - Expert Management

Most popular plan

Accelerate - AI Enablement & Governance

Maximises AI potential

Guard – Governance Foundations

Essential governance capabilities that every modern organisation needs.
Guard establishes and maintains compliance across PII, data sharing, and tenancy access, with:

  • Automated external sharing controls
  • Policy management and enforcement
  • Continuous monitoring and operational reporting
  • Classification of sensitive data
  • Proactive risk mitigation through policy review

Included in our Total Support and Total Support Plus plans, or available as an add-on to other support plans.

Managed SharePoint
Managed SharePoint

Elevate – Expert Management

Comprehensive SharePoint operational management and dedicated support.
Our experts handle administration, permissions, and policy enforcement so your team can focus on innovation.

Includes:

  • Service requests and incident management with response SLAs
  • Site lifecycle and permission management
  • Regular health checks and quarterly reviews
  • Best practice guidance for optimisation and security

Elevate combines data governance with a comprehensive maintenance and support agreement. Everything you need to keep your SharePoint environment efficient, secure, and compliant.

Accelerate – AI Enablement

Strategic consulting and AI-driven transformation. Accelerate empowers your organisation to unlock new ways of working through AI integration and governance.

Features include:

  • AI policy management and analytics
  • AI-enhanced search and content generation
  • Annual data strategy workshop
  • Custom AI prompt libraries and process automation
  • A monthly consulting pool (6 hours per 50 users) for continuous improvement

Accelerate transforms your digital workplace – combining security, compliance, intelligent automation, and AI.

AI Accelerator Fund
Managed SharePoint

Training Add-On

Build SharePoint expertise across your organisation with structured learning:

  • Annual training plan tailored to your business
  • Live user and admin sessions
  • On-demand video library
  • Custom learning paths and adoption metrics

Available as an enhancement to any Microsoft 365 SharePoint Managed Service plan.

Australia’s #1 MSP, 8 years running

Powering Hundreds of AU Businesses


David Abela

Finance Manager, Proximo Spirits Australia

First Focus has been helping this business with our IT needs for almost 10 years. As we have grown and gone through changes, First Focus have helped every step of the way and ensured our systems are up to date with a constantly evolving IT environment. Their service and knowledge is exceptional and their constant monitoring of our IT environment means we can all focus on our core business.

Michael Feliciano

Director of Corporate Services, Royal Australasian College of Dental Surgeons

When COVID hit, First Focus swiftly implemented a number of projects to improve the security and stability of our IT systems and support a remote work environment. I highly recommend First Focus to any company that wants a future-facing IT infrastructure managed by people you can trust.

Chen Chen

IT Infrastructure Manager at Australia Post FDS

As a division of Australia Post we must maintain a high level of security to protect customer data and the First Focus’ Managed network and Firewalls provide us with this. The level of support they provide for our cloud infrastructure is second to none, which is crucial to the continued day-to-day operations of our business.

Nayyar Ghaznavi

CIO at Rexel Holdings Australia

The team at First Focus have developed a strong relationship with Rexel Holdings Australia which has led to us outsourcing a number of services to them, the largest of which is the SD-WAN. The First Focus team are collaborative and engage extremely well with our team and our extended partner network to deliver quality outcomes.

Drew Auld

CIO, Nesuto Australia and New Zealand

First Focus provides excellent technical support, and I can always count on friendly and expert advice from the whole team.

CI Australia

Executive Assistant, CI Australia PTY LTD

CI Australia started working with First Focus in 2019. We were looking for an MSP that could deliver increased service quality with pricing that matched our budget. First Focus was originally in our top three preferred providers. What really helped them stand out was their proposal – there was no over- or under-scoping – and their reputation for good people and services.

Kate Smart

Renu Energy

We are happy with First Focus' attentiveness and availability of TAMs and support techs. Their ability to identify problem areas and working to resolve in a timely manner exceeds our expectations. Although we have been faced with some on-boarding issues, First Focus have been dedicated to working with us to rectify these issues and undertaking process improvement where needed.

Caitlin Hughes

Corporate Services Manager, Harrier Group

Our people now trust their IT. They don’t have to spend hours researching IT answers because they trust that when a call is logged it will be resolved. I’ll recommend First Focus to anyone because I know that they’ll be in good hands.

Adam Butler

Technology Manager, Redlands College

First Focus aren’t just suppliers, they think about the desired outcome and suggest the best way to overcome the problem.

Managed SharePoint

SharePoint Podcast Series

See how modern organisations are leveraging SharePoint for data compliance, automation, and AI.

Watch our SharePoint Focus YouTube Series for expert commentary, demos, and real-world examples.

Watch the podcast series

Ready your business for the AI era

Book a Free 45-Minute SharePoint Session

Whether you’re a First Focus customer or exploring how we can help, you can book a 45-minute SharePoint session with one of our experts.

We’ll discuss:

  • Your current state and goals for SharePoint
  • What the Privacy Act means for your business and how to achieve compliance
  • What AI readiness looks like for your organisation and how SharePoint can support it

Book your free session by completing the form.